The ZipPhaser Operation and Maintenance (ZOM) course is generally intended for those personnel who are responsible for the basic configuration, operation, and maintenance of ZipPhaser satellite communications products and networks. Specifically, the course is for engineers at the remote site and as well as individuals just entering this career field.

This course provides the learner with the skills necessary to install software applications, operate, manage, and maintain of a typical ZipPhaser satellite system at a basic level. This course is the established prerequisite for:

· Advanced ZOM

· ZipPhaser Quality of Service (QoS) Bootcamp (iQBC)

Presented in a clear and technical manner, this course provides a combination of lecture, demonstrations, and practical exercises that will give the learner a comprehensive overview of the ZipPhaser perspective. In addition to the Learner Instructional Manual and Workbook, handouts are provided, as required, to supplement existing course material and provide additional up-to-date details on currently released software and hardware. The Learner Workbook, specifically, provides the all practical exercises required for course completion.

This course provides an in-depth understanding of the ZipPhaser hardware and software platforms up to, and including all new hardware and software related to the Release 1.0.

Each learner will complete a number of hands-on exercises using a fully functional ZipPhaser system to reinforce much of the structured ZOM course material.

Each learner attending an ZipPhaser Network Configuration, Operation and Maintenance course should have a beginner understanding of satellite communications and some familiarity with Internet Protocol theory. We strongly recommend that you review the Satellite Communications and Data Communications online learning modules. A fundamental understanding of VSAT technology and normal eye-hand coordination for basic parts assembly is also desired. Basic software installation is also desired since each learner will be required to setup a ZipPhaser with Operation & Maintenance Introduction to Course install the applications on their laptop. A basic user level knowledge of Internet Explorer is also desired for this course since you will be working with a system/applications that require a working knowledge of these commands. While the theoretical knowledge and skills are not required to attend this course, they are highly recommended for each learner to receive maximum benefit from the training.

The preparation of this training material is focused, in its intent, to prepare each learner with the basic ability to perform essential job functions when they return to their company or organization. At the end of the five-day training session, a final written exam will be administered covering the topics presented during the training session. Upon successful completion of all course requirements (practical and written), the individual will receive a certificate of course completion and will be certified to perform basic configuration, operation, and maintenance on networks using ZipPhaser equipment. This course is comprised of seven learning modules listed below